Business Analyst
About 20North
20North is a fast-growing digital marketing agency headquartered in Buckhead, Atlanta. We partner with mid-market and enterprise brands to improve digital visibility, drive qualified traffic, and convert website visitors into customers. As a team of driven, young professionals at the forefront of digital marketing trends, we deliver measurable digital marketing results all while building a culture centered on growth, mentorship, and long-term career development.
Over the past couple of years, we've doubled in employee and business growth, earning repeated national and local recognition, including:
Atlanta’s Best Places to Work — 2022, 2023, 2024, 2025, and 2026
Inc. 5000 Fastest-Growing Companies — 2023, 2024, 2025, and 2026
We are looking for ambitious, data-driven, and curious analysts who enjoy problem-solving and learning new things. This role is a great fit for someone who can work independently, adapt quickly, and think beyond standard playbooks.
Position Summary
We’re seeking a highly organized, client-focused Business Analyst to join our growing team. In this role, you’ll act as the key liaison between our clients and internal departments—helping define project scopes, streamline communication, and ensure timely, high-quality deliverables. You’ll manage ongoing client work, support cross-functional teams, and help identify new opportunities for growth. Ideal candidates are detail-oriented, proactive, and passionate about digital marketing and technology.
Responsibilities & Duties
- Manage client relationships and serve as the main point of contact for project updates, deliverables, and timelines
- Collaborate with internal teams (development, design, SEO, paid media, and email) to translate client needs into clear, actionable tasks
- Lead project planning, resource coordination, and internal communication to ensure timely and successful project execution
- Maintain and prioritize internal task boards and ticketing systems
- Support developers and designers with access, clarification, and task management as needed
- Identify opportunities to expand client services and contribute to overall client growth strategy
Professional Skills & Competencies
- Bachelor’s degree in Business, Marketing, Communications, or a related field
- Exceptional organizational and project management skills
- Strong written and verbal communication
- A client-first mindset and the ability to build lasting relationships
- Comfortable managing multiple projects at once in a fast-paced environment
- Collaborative attitude and a desire to work cross-functionally
- Proficiency in Google Workspace and task management tools (experience with Redmine, Asana, or similar a plus)
Preferred Qualifications
- Experience in digital marketing, web development, or an agency setting
- Understanding of development cycles, marketing strategy, or analytics
- Familiarity with platforms like Shopify, WordPress, Google Analytics, or CRMs is a plus
Compensation & Benefits
- Competitive salary plus performance incentives
- Company health and dental insurance
- 401K Matching
- Free gym and parking at the office
- Paid vacation and sick days
- Company Provided MacBook
- Opportunity to advance your career