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How a strategic combination of paid media and SEO drove more appointments, lifted local visibility, and connected more pet owners with trusted veterinary care.

Coastal Veterinary Care
SEO, Paid Advertising, Organic Social
Veterinary Care, Local Services
Google, Google Ads, Meta Ads
Coastal Veterinary Care set out to grow its client base without filling the schedule with low-value, one-time appointments. The clinic needed a digital marketing strategy that could attract more pet owners worth keeping, improve visibility for high-intent local searches, and give a clearer picture of which marketing efforts were actually generating appointments.
After more than two years of partnership with 20North, Coastal Veterinary Care strengthened its local search presence, sharpened its targeting, and built a more consistent pipeline of new leads. Organic traffic climbed more than 570% and contacts followed, with the growth holding steady enough that the clinic added another veterinarian to keep up with demand.
Key opportunities included:
20North developed an integrated SEO and paid media strategy focused on increasing appointment opportunities while reducing wasted spend.
The non-branded push worked. Organic users grew 577% year over year and sessions rose 491%, expanding the clinic's reach well beyond its existing client base. Search impressions climbed 7,443% as coverage expanded, keyword coverage grew 748%, and page 1 keywords rose 1,415%, moving the clinic onto the first page for the local terms that drive appointments.
With tracking validated across every channel, the results showed up where they mattered. Form submissions climbed 167% year over year, click-to-call actions grew from 0 to 127 in the last 90 days, and across SEO and paid together, the clinic now generates more than 350 new leads a month.

After more than two years of partnership with 20North, Coastal Veterinary Care turned broad online visibility into a steady stream of appointments. The program moved the clinic up the rankings for the local veterinary terms that matter most, captured high-intent local searches, and tied campaigns back to real calls and form fills. As visibility climbed, so did contacts, and the momentum carried straight into the clinic's decision to bring on another veterinarian.