Our team of email marketing experts will add a high-converting marketing channel to your e-commerce brand's strategy. We build Klaviyo SMS campaigns that deliver the right text message to the right customer at the right time. Pair SMS with your existing Klaviyo email campaigns and start generating more revenue from your owned marketing efforts today.
Stay consistent with a strategic SMS marketing schedule. We plan and manage your SMS campaigns month by month, mapping out product launches, flash sales, early access offers, and seasonal promotions so your SMS subscribers hear from you at the right time. Every text message is timed to land when your audience is most likely to engage and convert.
Craft SMS marketing campaigns that capture attention and drive clicks. Our team writes concise, action-driven text message copy and builds MMS messages with images and GIFs that reflect your brand. We build every SMS campaign around a clear goal, like driving clicks on a free shipping offer, pushing a flash sale, or generating excitement around a product launch.
Turn customer behavior into automated revenue. We build Klaviyo SMS flows that trigger based on real-time actions, including welcome series for new subscribers, abandoned cart reminders, back-in-stock alerts, and post-purchase follow-up text sequences. Using conditional split logic and profile property data, we create personalized paths that reach each customer with the right SMS messaging at the right moment.
Grow your SMS list the right way. We design and configure opt-in forms, pop-ups, and checkout collection points that capture phone numbers and SMS consent from both new visitors and existing email subscribers. Our approach follows best practice compliance standards so your Klaviyo list stays healthy and your brand stays protected.
SMS puts your marketing messages directly on your customer's phone. With open rates that outperform email and social media, text message marketing gives e-commerce brands a direct, high-attention marketing channel that drives immediate action. Unlike social media, your SMS list belongs to you, and algorithm changes will not affect your reach.
Having SMS and email marketing on the same marketing platform gives you a complete view of every customer interaction. Klaviyo's integration lets you coordinate SMS campaigns and email campaigns from one Klaviyo account, using conditional split logic to send each customer the message type they respond to best. This unified approach increases revenue without increasing send fatigue.
Track and measure your SMS campaign performance through key metrics like click-through rates, conversion rates, and revenue per message. The Klaviyo dashboard and first-party data help you gain insights into your audience's customer behavior and identify areas for improvement. Our support team reports back each month with progress updates and recommendations to strengthen your SMS marketing strategy.
Every phone number you collect is an asset that continues to generate revenue over time. As your SMS list grows and your automated flows improve, the return on your initial marketing efforts compounds. Combined with a strong email marketing strategy, SMS becomes a long-term driver of customer retention and repeat purchases, lowering your acquisition costs with every send.
Find out what Klaviyo SMS can do for your e-commerce brand. Start with an SMS marketing audit where our team reviews your current Klaviyo account, evaluates your SMS list growth potential, and delivers recommendations to turn text messages into a consistent revenue channel.
Our team digs into your customer data, reviews your current Klaviyo account and tech stack, and builds an SMS marketing strategy tailored to your brand. As a Klaviyo partner, we know the SMS platform inside and out. We have worked with e-commerce brands across industries, and our case studies show the revenue growth that comes from a well-executed SMS and email program. We manage everything from Klaviyo integration and SMS flow setup to list segmentation, campaign creation, and ongoing optimization. You get a dedicated support team of marketers who understand your e-commerce business, communicate clearly, and focus on results that show up in your revenue.
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Ready to add SMS to your marketing strategy? Contact 20North Digital Marketing today and start turning text messages into revenue for your e-commerce brand.
Klaviyo SMS is an SMS feature built into the Klaviyo marketing platform. We use it because of its deep Klaviyo integration with platforms like Shopify, its ability to pull customer data directly into SMS flows, and the fact that it keeps email and SMS messaging in one Klaviyo account. The platform's segmentation tools and analytics give us the data we need to optimize every SMS campaign for performance.
SMS and email work side by side within the same Klaviyo account. You can add SMS messaging to existing automated flows, such as your welcome series or abandoned cart sequence, using conditional split logic to decide which marketing channel each customer receives. This Klaviyo integration means your email campaigns and SMS campaigns share the same customer data and work together instead of competing for attention.
We create a mix of automated SMS flows and one-time SMS marketing campaigns. Automated flows include welcome series for new subscribers, abandoned cart reminders, post-purchase follow-up text messages, and back-in-stock alerts. Campaign sends include product launches, flash sales, early access promotions, and seasonal offers. We also build MMS messages with images when a visual element will drive stronger engagement from your SMS subscribers.
Most e-commerce businesses see measurable revenue from Klaviyo SMS within the first 30 to 60 days. Automated flows like abandoned cart reminders and welcome series generate revenue almost immediately after launch. As your SMS list grows and your marketing campaigns mature, results continue to compound over time, similar to the trajectory of a well-built email marketing program.
